NexaFoodHospitality and restaurants
Take phone orders without stopping service
Your assistant answers calls, takes orders with your menu and leaves them on the kitchen tablet, with their time and total.
We set it up for you · No technical knowledge needed
The problem
The phone rings in the middle of service
Full kitchen, full dining room and one more call. Pick it up and service stops; don't, and it may be an order that never comes in.
At peak time
People call most when there are fewest hands free to pick up.
Orders jotted down in a rush
A dish misheard, half an address or a total added up in your head, and the mistake reaches the kitchen or the customer's door.
Always the same questions
Until what time do you take orders? Do you deliver to my area? How much is this dish? Someone has to answer them.
What it does
From the phone to the kitchen
It takes the order the way your team would and leaves it ready to prepare.
Takes the order
Dish by dish
With quantities and changes ("no onion"), for pickup or delivery, for today or another day.
Calculates
With your menu
The total comes from your menu, with prices per unit or per kilo and extras, not from mental arithmetic. It flags when an order is under the minimum or a dish has run out today.
Hands it over
To the kitchen
Every order lands in your dashboard with its number, day, time and total. You see it on the kitchen tablet and can print the ticket.
Offers
Dessert or a drink
If the order has no dessert or drink, it offers one from your menu, once and without pushing.
Keeps your pace
Pauses and wait times
If you pause orders or there's a wait, the next call already knows: it mentions the wait time, or stops taking orders and offers to take a note.
Measures
Your orders
Average spend, most-ordered dishes, repeat customers, which postcodes delivery orders come from and who hasn't ordered for a while.
How it works
Up and running in three steps
You tell us how you work. We take care of the rest.
Step 01
You send us your menu and your rules
Dishes and prices, ordering hours, delivery area and minimum order. If your menu is in a spreadsheet, we import it.
Step 02
We set it up and test it with you
We prepare the assistant with your menu and hours, and place test orders with you before switching it on. You don't touch anything technical.
Step 03
Orders reach your kitchen
Every order comes in with its day, time and total. You confirm it, prepare it and, if you like, print the ticket.
An example
An order for tomorrow, from the call to the kitchen
Your customer orders, the assistant takes it down dish by dish, reads back the order with its total and leaves it in your dashboard.
- Says it's an artificial intelligence
- Offers dessert or a drink only once
- Reads back the order with its total and waits for a yes
Hi, thanks for calling La Encina Tavern. You're speaking to an artificial intelligence virtual assistant. Would you like to place an order for pickup or delivery, book a table, or is it something else?
An order for pickup tomorrow: two portions of croquettes and a lasagne with no onion. That's all.
Got it. Would you like a cheesecake for dessert?
Go on, one.
What time would you like it tomorrow?
At two. I'm Marta.
Let me read your order, Marta: two portions of croquettes, a lasagne with no onion and a cheesecake, for pickup tomorrow, Saturday, at two. That's twenty-six euros. Is that right?
Yes, perfect.
Order #3 for tomorrow
Pickup · Saturday, 14:00 · Marta · €26.00
Calculator
What not answering costs you
Every unanswered call can be an order that never comes in. Work out how much with your business's numbers.
Rough numbers for your business:
- 300 calls a month, about 3 min each.
- €50 average spend per order.
We assume 4 in 10 unanswered calls were customers who wanted to place an order. This is our own assumption to guide you, not a measured figure.
Money you could be losing every month
€1,800
€21,600 a year
- unanswered calls per month
- 90
- orders that could have come in
- 36
With Nexa Esencial, for about €179/month, you could answer them.
By this estimate, you'd be losing 10 times what it costs.
Pricing
Choose your assistant
Answer your calls, 24/7, and we set it up for you.
- No minimum commitment
- Basic setup included
- Prices exclude VAT
Nexa Esencial
€119/ month
VAT not included
First month: €119 (subscription + basic setup included)
600 minutes per month
To get started: a small business with a few calls a day, like a hair salon, a workshop or a practice.
Book a demo with usNexa Pro
Recommended€210/ month
VAT not included
First month: €210 (subscription + basic setup included)
1,400 minutes per month
For one location with moderate volume: physiotherapy clinics, psychologists, barbers, property managers.
Book a demo with usNexa Scale
€549/ month
VAT not included
First month: €549 (subscription + basic setup included)
5,000 minutes per month
For businesses that live on the phone: dental and aesthetic clinics, real estate agencies with lots of leads.
Book a demo with usCustom
Let's talk
Multiple locations, your own telephony, integration with your system or outbound calls at scale.
Talk to us
Prices exclude VAT. Basic setup is included: we configure your assistant, connect your number and test it with you. For custom integrations (your CRM, your calendar or your phone system), talk to our team and we'll prepare a quote; with annual billing, they're included on Pro and Scale up to a limit that depends on the plan.
FAQ
Questions about NexaFood
Rather write to us?
Tell us what you need and we'll reply by email.
or email us at info@nexareia.com